Shipping & Turn Around Times

Are your products Ready to Ship?

All of the products listed on our page are Ready to Ship.  At this time, we do not do pre-orders and only list items already created.   Items once released may sell out.  Items are restocked at random and may not be restocked for several release dates.

What is your turn around time (TAT)?

Turn around time is 7-10 days until shipped (not including weekends or holidays).  Holiday sale shipping may take up to 14 business days (not including weekends or holidays). Once the package is shipped, USPS is in control of how long it actually takes to arrive to the address provided.  

How do you ship in the hot months?

Shipping during hot months to reduce potential melting of wax in transit is completed Monday through Wednesday so that there is limited time that your package will be held in a warehouse (as is done over long weekends, etc.).  You may request cool packs to be added to your package; however, this at additional cost to the customer and does not 100% ensure that your products will not melt in transit.

Do you do custom orders?

We do accept custom requests; however, this is done through e-mail messages and invoiced separately.  We do not currently accept these requests through our site.  Turn around time for custom orders is 1-6 weeks until shipped dependent upon current work load, etc.